Privacy Policy

This Privacy Policy explains our data processing practices and your rights regarding the ways in which personal data is collected and used.

By installing our mobile application or in any way using or accessing our Services, you accept the terms and conditions of this Privacy Policy and the processing of your personal data.


Data transfer

With the services you need, we can transfer your data to individuals and legal entities (data controllers) to perform separate processing operations on our behalf.

Usually, we do not transfer your data to third parties, but in cases where you express your consent, we may transfer your data to our trusted partners.

In the cases provided by law, your data may be disclosed to law enforcement authorities and other competent state or local authorities upon request, or in defense of our legal interests, in relation to claims against us.

Protection on personal data

Privacy policy on protection of personal data have been developed and implemented based on Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (hereinafter referred to as the Regulation).

The purpose of the data processing – Pick Aqua application services.

Your data are collected to:

•        enable the personalization of your access to the system;

•        enable PickAqua to answer your enquiries and give you information;

•        prepare anonymous statistics on the usage of the website;

•        provide the Services;

•        renew subscription services;

•        provide customer support;

•        analyze the characteristics of our users in order to understand the user and his needs, to design and develop new services, and for marketing communications.

•        When you purchase from we need to know your name and mailing address and credit or debit card number and expiry date, and your e-mail address and telephone number, together with any other information that we need to process your transaction.

•        From time to time, we may also use your information to contact you for market research purposes.

Collected personal data are treated according to the policy described in the Regulation.

Data will be used only for the above purposes.

Who is responsible for the processing of your data?

The Controller responsible for the processing of personal data is a legal or natural person which entered into Agreement with Pick Aqua by signing the contract or by accepting all terms and conditions available on Pick Aqua in order to receive services provided by Pick Aqua.


What data do we collect?

Registered user name, email, height, weight, date of birth, gender, first and last name/company name, IP, identification number of device, IP-address etc.  location. If you purchase something from Pick Aqua we will collect all necessary data to fulfill your order.

In an ongoing effort to improve our Services, additional personal data may be collected from you. It follows from the nature of the Services that we must process such data that you upload to the Services to enable the Services, for example, we will process your weight data and calorie intake to enable the hydration monitoring and presentation of your personal goals. This processing is a pre-requisite for our water calculator being able to offer the Services to you.

If you connect to the Services using a Third-Party Application (e.g., Apple HealthKit, Facebook) Pick Aqua will collect and use your personal information from such Third Party Applications such as your username, name, profile picture, country, hometown, email address, date of birth, gender as well as such health data that you choose to synchronize with Pick Aqua Services.

Some of the data mentioned above, collected from you and processed by Pick Aqua for certain features of the Services, is possible for us to delete and cease processing for the future if you so require, without you having to terminate your use of the entire Services, i.e., not all data (submitted over time by you to us either directly or through third-party services) is required for you to still be able to use the Services. If you want us to cease processing certain data about you under this category, we will inform about the consequences of such cease, i.e., how it will affect your use of the features of the Services.

Barcode Scanner 

This section is used for quick search of specific water using a barcode on the bottle. In order for this feature to work properly, we need to access your smartphone's camera at the moment when the bottle is being scanned. The camera only scans the barcode on the bottle and identifies it with a certain brand of water by comparing the scanned barcode in our database. No photo or video content is being collected.



Pick Aqua uses cookies in order to function properly. We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them).

If your internet browser is set and configured to accept cookies, you consent to the use of cookies.

A cookie is a small text file which is created by the websites you visit and may contain information about you as a visitor. These text files are stored on your computer and, for instance, keep you from having to remember your password. Information from cookies may be used to improve the user experience and/or the Services and to target marketing campaigns and offers to our customers.

If you do not accept cookies, you can prevent cookies from being saved on your computer by changing the settings of your web browser. You can also delete cookies which have been previously stored. In such cases, please refer to the help section of your internet browser. If you choose not to accept cookies, you can still use our Services, but their functionality may be somewhat limited.


Marketing – legitimate interest

Pick Aqua may use your personal data for profiling and marketing purposes via emails, notifications, or other messages, by Pick Aqua or Pick Aqua selected business partners. Profiling will be used for marketing purposes to enable personalized and relevant offers to you, based on your preferences. The use of personal data for marketing purposes will only concern such offers that have a close relation to your use of the Service and the offers will be sent to you by Pick Aqua.

Opt-out from marketing

In case you do not want Pick Aqua to use your personal data for the purpose of marketing, you may at any time unsubscribe from any further messages by clicking the "unsubscribe" link at the bottom of such a message, or by using such opt-out features as are available in the app settings in the Services.


How long do we store your data?

We will retain personal information, customer and business information for as long as it is required by law and needed to:

•        Provide services and information that you or your company have requested;

•        To communicate with you about a request you have submitted to us;

•        To manage your choices and rights you have exercised pursuant to this Privacy Policy.

How can you access to your data, check its accuracy and correct it?

You have the right to request a copy of your personal details at any time, to check the accuracy of the information held and/or to correct or update this information. You may also ask your personal information to be deleted completely if you are not using Pick Aqua services anymore or no enquiry from you or the company you are working for is in progress by sending an email to [email protected].

To protect your privacy and security, we will take reasonable measures to verify your identity before providing you the requested information on personal data.

How we share your personal information?

Your privacy is important to us and we will only process your personal data in accordance with this Privacy Policy and relevant personal data regulation.


We may make your personal information, customer information, or business information available to companies that provide services to help us with our business activities, such as website analytics or offering customer service. These companies are authorized to use your personal information, customer information, or business information only as necessary to provide these services to us.

We will share your personal information or business information with third parties only in the ways that are described in this Privacy Policy. We do not otherwise sell your personally information to third parties. We choose only trustful partners with whom we sign the contracts considering conditions specified herein.


What are the contact points for questions or complaint?

The Processor responsible for processing personal data to whom inquiries or complaints in case of conflict can be addresses - [email protected].